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Terms and Conditions

Last Updated: November 22, 2025

1. Acceptance of Terms

By accessing and using the BloomCrafter Flower Studio website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

BloomCrafter Flower Studio provides floral arrangement services including custom bouquets, wedding flowers, event florals, and gift arrangements. All services are subject to availability.

3. Orders and Pricing

3.1 Order Placement

Orders can be placed through our website contact form, email, or phone. We reserve the right to accept or decline any order at our discretion.

3.2 Pricing

All prices are listed in USD and are subject to change without notice. Prices include the arrangement but may not include delivery fees, which will be calculated separately based on delivery location.

3.3 Payment

Payment is required at the time of order confirmation. We accept various payment methods as specified during the order process.

4. Delivery

4.1 Delivery Times

We make every effort to deliver orders on the requested date and time. However, delivery times are estimates and may be affected by factors beyond our control.

4.2 Delivery Area

Delivery availability depends on location. Please contact us to confirm delivery to your area.

4.3 Failed Delivery

If delivery cannot be completed due to incorrect address information or recipient unavailability, additional charges may apply for redelivery attempts.

5. Product Quality

We use only fresh, high-quality flowers. However, as flowers are natural products, slight variations in color, size, and appearance may occur. We reserve the right to substitute flowers or containers of equal or greater value if specific items are unavailable.

6. Cancellations and Refunds

6.1 Cancellations

Orders may be cancelled up to 24 hours before the scheduled delivery date for a full refund. Cancellations made within 24 hours of delivery may be subject to a cancellation fee.

6.2 Refunds

If you are dissatisfied with your order, please contact us within 24 hours of delivery. We will work to resolve the issue through replacement, credit, or refund at our discretion.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of BloomCrafter Flower Studio and is protected by copyright laws. Unauthorized use is prohibited.

8. Limitation of Liability

BloomCrafter Flower Studio shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products. Our liability is limited to the purchase price of the order in question.

9. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

10. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services constitutes acceptance of any modifications.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Ukraine. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kharkiv, Ukraine.

12. Contact Information

If you have questions about these Terms and Conditions, please contact us:

BloomCrafter Flower Studio
Email: [email protected]
Address: вул. Сумська 112, Харків, Ukraine

BloomCrafter Flower Studio

Creating beautiful floral arrangements for every occasion. From elegant weddings to intimate celebrations, we craft each bouquet with passion and artistry.

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Contact Information

Email: [email protected]

Address:
вул. Сумська 112
Харків, Ukraine

© 2025 BloomCrafter Flower Studio. All rights reserved.

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